Stephen Withers
Friday, 19 December 2008 01:30
Opinion and Analysis
Page 1 of 2
Some of the people having trouble with installing the Mac OS X 10.5.6 Update have been hit by a bug that the update was intended to solve. Catch-22?
The arrival of Mac OS X 10.5.6 was accompanied by the usual reports of installation issues. While many of them seemed idiosyncratic, a few seemed more systematic.
One of those was that Software Update would stall while displaying the message "Configuring installation".
Apple has now revealed that this problem is actually nothing to do with the 10.5.6 Update itself. Rather, it is a pre-existing bug that is fixed by 10.5.6 - providing you can get the update to install!
As iTWire reader 'MrLaforge' hinted in the discussion on
an earlier article about 10.5.6, the problem surfaces when an update is only partially downloaded.
(Exactly why that should happen in the first place and why Software Update doesn't detect an incomplete file is another story.)
According to Apple, recovering from the situation is quite simple. Quit or force quit Software Update, delete the contents of the /Library/Updates folder, then run Software Update again.
If the stall occurs after the update process has logged the user out, Apple warns that it will be necessary to use the power button to shut down and restart the Mac.
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