Stan Beer
Sunday, 10 September 2006 19:16
Opinion and Analysis
Having once worked for Hewlett-Packard briefly in my career, it is indeed surprising to hear what is going on within the company’s boardroom and also a little disconcerting.
A key indoctrination philosophy when I was
there that was drummed into employees when they entered the company was
embodied in the company’s manifesto called The HP Way, which involved
respect for the individual, work life balance, open doors and all that
jazz.
After the antics of the past week have come to light, it’s pretty safe
to say that any vestiges of The HP Way, as envisioned by the Silicon
Valley company’s founders Bill Hewlett and Dave Packard, have pretty
much disappeared out of the boardroom window.
The press have generally had a pretty good relationship with HP in days
gone by. A little bit of boardroom gossip here and there, some inside
sources at senior management level were quite often obtainable. The
company was never overly zealous about secrecy.
In my very short stint as a media relations person in Australia back in
the late 1980s, I can remember letting slip an opinion to a media
caller that I shouldn’t have. The next day when it appeared in the
press, even though my name wasn’t mentioned, it was obvious that I was
the source, so everybody gave me a good natured ribbing and told me to
be more careful next time.
How different the reaction to a minor boardroom leak that resulted in a
relatively harmless and non-damaging article in an online technology
site. With almost fanatical zeal, the HP board, presided over by
Chairperson Patricia Dunn, ordered an immediate investigation to find
the offending tattler.
The fact that the source of the leak, George Keyworth, a former science
adviser to President Ronald Reagan, has owned up and will lose his
seat, and that his friend venture capitalist, Tom Perkins, has resigned
in protest, is incidental to the whole affair.
What is disconcerting is the almost fanatical zeal with which HP
pursued the incident. The company hired outside investigators, who may
have illegally breached the privacy of not only board members but also
journalists by gaining access to their phone records, through
impersonation.
However, even if no laws are found to be broken, it would appear that
something has gone seriously awry with the corporate culture at HP.
Spying on and invading the privacy of senior and respected board
members, not to mention journalists (not that we should complain about
such things) over harmless story leaks is not the mark of the company
that was founded in that famous garage at 367 Addison Avenue, Palo Alto
in 1939.