• CCNA/CCSA qualified Network Analyst/Infrastructure Support
• World Leading Global Financial Services Organisation
• Regional and Global Exposure to front line projects

Our client is a globally known Financial Services organisation operating in hundreds locations around the world. Acknowledged as a worldwide expert in its field, the company offers its clients a range of innovative financial products and services.  The company relies on a complex global network including WAN, LAN and internet technologies, with infrastructure reliability and quality paramount.

A new permanent opportunity has arisen for a qualified Network Support Analyst to join the APAC infrastructure support division.  The team is responsible for ensuring high level availability for global customer connectivity with focus on customer satisfaction as well as network stability and structured growth.

This role provides a mix of BAU support as well as ad-hoc project work to further develop the network as you will assist in delivering reliable, high quality infrastructure services to mission critical global services. To be successful in this environment you will be able to draw on your experience in dealing with complex regional networking sites and ability to deliver user friendly solutions.

Key Responsibilities include:

• Monitoring and management of the network infrastructure at both an APAC and global level (WAN, LAN)
• Assisting with the development of the network to support the changing needs of the business
• Management of relationships both internally and amongst the customer base to build confidence and trust
• Adherence to company SLAs, internal policy, audit and legal requirements in all daily business dealings

Experience Required:

• Minimum CCNA qualification
• Vendor specific knowledge including Cisco, Checkpoint, Juniper and Websense
• 3-4 years experience supporting a complex network infrastructure
• Knowledge of infrastructure technologies including LAN, WAN, Security and Internet
• Experience in configuring network elements including switches, routers, hubs and VPNs
• Highly developed communication skills and an ability to understand both the technical and business perspective
• Strong analytical and problem solving skills
• The ability to liaise with and manage service providers

Desirable Experience:

• Other relevant Cisco qualifications such as CCSA⁄CCIE
• Experience in and⁄or knowledge of similar complex networking environments within a financial services based industry, banking ideal

If you are interested in this position, please submit your resume via the 'Apply Now' button accompanied with a cover letter addressing your suitability to the key criteria. Or for further information please contact Rebecca Waters or Andrew Boyce on the telephone number below quoting reference AB1012.

Recruitment and Executive Search for the Financial Services IT sector - it's all we do

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