Graeme Philipson is senior associate editor at iTWire and editor of sister publication CommsWire. He is also founder and Research Director of Connection Research, a market research and analysis firm specialising in the convergence of sustainable, digital and environmental technologies. He has been in the high tech industry for more than 30 years, most of that time as a market researcher, analyst and journalist. He was founding editor of MIS magazine, and is a former editor of Computerworld Australia. He was a research director for Gartner Asia Pacific and research manager for the Yankee Group Australia. He was a long time IT columnist in The Age and The Sydney Morning Herald, and is a recipient of the Kester Award for lifetime achievement in IT journalism.
Telstra has announced a new portal to help the disabled choose equipment, has stopped using CAPTCHA, and is captioning some BigPond content.
If you’re in Sydney this morning, avoid the corner of King St and George St. Apple fanboys are lining both sides of the road to get their hands on an iPhone 6.
While the industry congratulates itself, consumer group ACCAN says much more needs to be done to improve telco customer service, particularly with data charges.