The Red Cross recently announced a new cloud-based service that will enable people misplaced by disaster to relocate their loved ones.
The “Register. Find. Reunite” service was launched in conjunction with the Attorney Generals Department for a number of devices including smartphones, utilising Australian company ‘Noggin IT’s’ OCA incident management and communications solution.
Noggin’s software allows users to register their location after a disaster so that family and friends concerned about their whereabouts can easily locate them.
Noggin have built their name around providing emergency management solutions for business’ effected by disaster that they refer to as an ‘Enterprise resilience solution’.
The cloud-based infrastructure allows for greater scalability and ensures that the service is constantly available and easy to use regardless of the scale of an incident, even in low-bandwidth environments.
This inherent ease of access is a particularly important factor when considering the fact that these situations are often highly stressful.
Managing Director of Noggin, James Boddam-Whetham said “Design and usability were absolutely critical software considerations in the implementation of the "Register.Find.Reunite.” system. Many of the operators of the system…are required to use it in situations of high stress, so it had to be simple and quick to pick up.”
Boddam-Whetham also cited the 2009 Victorian bushfires as an example of why the new system had to be implemented. He stated that “During the 2009 Victorian Bushfires 22,000 people were affected and 21,000 enquiries were made about their safety, providing real challenges for the old system.”
The service is currently implemented by the Red Cross in disaster situations.