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Communications Compliance, the body established by Communications Alliance to monitor compliance with the new Telecommunications Consumer Protection (TCP) code has named Christiane Gillespie-Jones as its executive director.

She was formerly policy & regulation manager at Communications Alliance where she was responsible for steering development of the new code over its two-year gestation. Prior to joining Communications Alliance she worked for fixed and mobile network operators in the UK and Germany in regulatory and commercial roles.

Her appointment completes the list of the body's key personnel. Deidre Mason was named as independent chair in July, followed by Victoria Rubensohn as its consumer representative board member. Communications providers are represented on its board by Communications Alliance chair, Michael Lee.

Mason said: "[Gillespie-Jones'] in-depth knowledge of the Code, its genesis and the environment it operates in will be an invaluable asset to the organisation."

Gillespie-Jones told iTWire that the organisation was presently operating from office space sub-let from Communications Alliance and had no immediate plans to recruit additional staff, although an administrative assistant might be required next year depending on the workload. "We intend to be a lean and focussed organisation," she said.

The organisation will be funded through a mixture of membership fees paid by telco service providers and fees for compliance monitoring services provided to telcos. Gillespie-Jones said the fee structure had yet to be developed.

Membership is open to all telcos but is presently optional, but Gillespie-Jones said that Communications Compliance was looking at how it could be made mandatory. She said this requirement could not have been incorporated into the TCP code. "If we had tried to do that, ACMA would not have accepted it."

Communications Compliance will have a web site (www.commcom.com.au) but it is not yet operational. Gillespie-Jones said: "we are working on it."

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Stuart Corner

 

Tracking the telecoms industry since 1989, Stuart has been awarded Journalist Of The Year by the Australian Telecommunications Users Group (twice) and by the Service Providers Action Network. In 2010 he received the 'Kester' lifetime achievement award in the Consensus IT Writers Awards and was made a Lifetime Member of the Telecommunications Society of Australia. He was born in the UK, came to Australia in 1980 and has been here ever since.

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