Telstra has revealed the addition of almost one million new mobile services in the six months to December 2011, but Sensis revenues plummeted 24 percent in 12 months.
The Australian Communications and Media Authority (ACMA) has registered a revised industry code dealing with credit management practices in the telecommunications industry.
The revised code includes new comprehensive financial hardship programs that, according to the ACMA, are designed to assist customers experiencing difficulties with paying their bills. Service providers must also offer tools such as call barring, caps on expenditure, download limits and pre-paid services to help customers manage their spending to avoid going into debt.
The code, ACIF C541: Credit Management Industry Code, was developed by a committee comprised equally of consumer and industry representatives under the auspices of the Australian Communications Industry Forum. Registration of the code allows ACMA to issue directions to individual carriers and carriage service providers to comply with the code.
Carriers and carriage service providers have six months to implement a number of improved practices. Consumers are able to take complaints about credit management issues to the Telecommunications Industry Ombudsman if they are not satisfied with the response of their provider.
David Bass
| For the fourth year in a row, IDC has placed content security provider Websense (NASDAQ: WBSN) at the top of the IDC Worldwide Web Security 2011 –…
How to Make Business Discovery Work for Your Business
Business Discovery takes its cues from consumer apps. Like Google, it encourages us- ers to hunt for and explore data without worrying about or even noticing the underly- ing technology. Their entire experience is working within an intuitive interface to get real-time, self-service results with only minimal training. ...more
Try an easy-to-use set of web-enabled
tools for business-class productivity services. Office 365 provides
anywhere-access to email, important documents, contacts, and calendars
on almost any device.
