Telstra has revealed the addition of almost one million new mobile services in the six months to December 2011, but Sensis revenues plummeted 24 percent in 12 months.
The Australian Communications and Media Authority (ACMA) has registered three codes, developed by the Australian Communications Industry Forum (ACIF) that will require 'cooling off' periods for sales of certain telecommunications services.
Registration of the three codes - ACIF C515: 2005 Pre-selection Industry Code, ACIF C531: 2005 Commercial Churn Industry Code and ACIF C570: 2005 Mobile Number Portability Industry Code makes compliance enforceable.
The new cooling off rules will apply when telecommunications providers use telemarketing to encourage consumers to switch mobile phone providers or to pre-select alternative service providers on their landline phones.
Acting ACMA chair, Lyn Maddock said: "The new rules give consumers greater time to consider their purchasing decisions. If the consumer is not satisfied with the services offered by their new provider, they now have the option of having their old services restored without penalty during the cooling-off period."
David Bass
| ComOps, a leading Australian provider of business software products and services, has won a competitive tender to deploy its Salvus safety, r…
How to Make Business Discovery Work for Your Business
Business Discovery takes its cues from consumer apps. Like Google, it encourages us- ers to hunt for and explore data without worrying about or even noticing the underly- ing technology. Their entire experience is working within an intuitive interface to get real-time, self-service results with only minimal training. ...more
Try an easy-to-use set of web-enabled
tools for business-class productivity services. Office 365 provides
anywhere-access to email, important documents, contacts, and calendars
on almost any device.
