Telstra has revealed the addition of almost one million new mobile services in the six months to December 2011, but Sensis revenues plummeted 24 percent in 12 months.
The resulting list of recommendations by Gershon pulls no
punches and suggests wide ranging changes with respect to Governance,
Capability, ICT spend, Skills, Data Centres and Sustainable ICT.
With respect to spending, agencies with annual
ICT budgets of more than $20 million have been recommended to slash
spending by 15%, with a phased introduction over two years. Agencies
with spends of $2 to $20 million would have to cut spending by 7.5%.
Another big impact on the ICT industry if the recommendations of the
report are implemented will be in the area of recruiting. Gershon
recommends that the number of contractors be cut by 50% over two years,
while increasing the number of permanent ICT staff with an associated
public service career structure.
The impact of the recommendations related to skills will be felt most
by Australia's largest ICT recruiters, whose business models are
heavily slanted toward the supply of contractors.
As the Federal Government is easily the biggest customer of ICT
products, services and people in Australia, the Gershon report with its
recommendations of huge budgetary cuts will not sit easily with
industry suppliers.
A list of the key recommendations are below:
Governance
* Establish a Ministerial Committee on ICT to be responsible for the
key whole-of-government ICT policies and the overall strategic vision
for how ICT should support the achievement of the Government’s outcomes
and wider policy agenda.
* Create a Secretaries' ICT Governance Board (SIGB) with a strong
mandate from the Government to drive the agreed recommendations arising
from the review and focus on addressing the key business issues to
improve the efficiency and effectiveness of the Government’s use of ICT.
* Allow agencies to obtain opt-outs, based on genuine business need,
from agreed whole-of-government activities. Opt-outs to be approved by
the Ministerial Committee, informed by the SIGB.
Capability
* Improve agency capability to commission, manage and realise the
benefits from ICT-enabled projects through the implementation of a
common methodology for assessing agency capability based on
self-assessment and periodic independent audit. Each agency Chief
Executive to propose a target level of capability based on their
agency’s and the Government’s strategic priorities, and for this to be
independently validated. Agencies to develop a capability improvement
plan with commitment, and agreed actions, to address identified gaps.
ICT spend
* Target to move total FMA Act agency ICT spend from an average 77:23%
split between ICT BAU activities and creation of new capability in
2007–08 to an average 70:30% in 2011–12.
* As initial steps towards this goal, reduce the ICT BAU budgets of the
largest 28 FMA Act agencies (Defence excluded) with ICT spends in
excess of $20 million per annum by 15% from 2007–08 actuals (for a list
of agencies refer to Appendix F), with a phased introduction over two
years.
* Create ICT Review Teams to help these agencies achieve or exceed the
target reductions without impairing service delivery to citizens and
business.
* Targeting agencies with total annual ICT spends between $2 million
and $20 million to achieve a 7.5% reduction on average of their BAU
from 2007–08 actuals (for a list of agencies refer to Appendix G) ,
with a phased introduction over two years.
* The 15% and 7.5% reductions in total should save the Government
around $140 million in the first year and in excess of $400 million in
the second and subsequent years. 50% of the savings generated by these
recommendations be transferred to a central fund for reinvestment in
projects to improve efficiency and effectiveness of ICT BAU activities,
such as replacement of legacy software and hardware with high support
and maintenance costs.
Skills
* Create a whole-of-government Australian Public Service (APS) ICT
career structure, including training and development programs for ICT
professionals in key skills areas.
* Develop and maintain a whole-of-government strategic ICT workforce plan.
* Reduce the total number of ICT contractors in use across FMA Act
agencies by 50% over a 2-year period and increase the number of APS ICT
staff. This should save the Government an estimated $100 million
(across both BAU and project-related work).
Data centres
* Develop a whole-of-government approach for future data centre requirements over the next 10–15 years.
Sustainable ICT
* Develop a whole-of-government ICT sustainability plan (in conjunction
with the Department of the Environment, Water, Heritage and the Arts)
to manage the energy costs and carbon footprint of the Government’s ICT
activities.
David Bass
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