'Consumer group Digital Tasmania has received a detailed report of a possible NBN door-to-door sales scam in Hobart,' the organisation said in a statement released today. 'The salesperson was wearing a jacket with the logo of a major telecommunications company and implied that the customer could only get the NBN with that company.'
'Incorrect assertions were also made about the current speeds of ADSL and future NBN speeds available to the householder. The salesperson also appeared unfamiliar with suburbs in the area.'
However, Digital Tasmania spokesperson Andrew Connor pointed out, NBN services were currently only available in three locations in the state (with another seven commencing late this year through mid-2012). The area in which the incident occurred was not slated to receive NBN services for years yet, under the current rollout plans.
Digital Tasmania suggested that if door to door sales offers did take plan, residents should obtain details in writing, refrain from paying for any services with cash or cards at that time, check with the state government's Consumer Affairs and Fair Trading department and let Digital Tasmania know of the approach.
In addition, the group encouraged people not to shun the NBN because of the isolated event. 'Consumers should not shun the NBN due to this incident, because there are always unscrupulous people who take advantage of large programs, especially when awareness is low,' said Connor.