The news comes as another technology heavyweight joins the airline, in the person of former NSW Department of Education and Training CIO Stephen Wilson. Wilson joins the airline as its 'head of technology' '” replacing the current executive in that role, Segar Reddy, who will remain with the airline.
Qantas is currently embarking simultaneously on a major cost-cutting exercise within its IT support operation, as well as overhauling several key systems.
For example, a year ago, Hall '” who has described himself in public as Qantas' 'quasi-chief information officer' '” told a business lunch in Sydney that he believed Qantas could cut its IT costs by $100 million over the succeeding financial year, although it remains to be seen if those goals have been met.
In addition, Qantas has over the past year overhauled its outsourcing arrangements, commenced an internal deployment of Cisco IP telephony hardware and begun replacing its Lotus Notes/Domino email platform with Microsoft Outlook/Exchange.
Image credit: Qantas