No. 1 Story

ACCC clears Optus to scrap HFC network and use NBN instead

The ACCC has cleared, provisionally, the proposed deal between Optus and NBN Co under which Optus is to be paid around $800m to shut down its HFC network and transfer customers onto the NBN. read more

Touchbase appoints new practices leader

IT People - People

Contact centre technology specialist Touchbase has appointed Mark Smallwood as practices leader for Australia and New Zealand. Prior to Touchbase, Smallwood was the NSW CIS manager with Dimension Data.  Previously, he was a senior product manager and manager of Voice Services Customer Care with Telstra Managed Services Products.