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Less than a week after Westpac managing director Gail Kelly announced that the bank was planning to move to a 'best sourcing' model the bank has announced to the Financial Services Union that it's slashing 188 jobs as a result of a restructure of the IT department.

Last week the bank was trumpeting the productivity gains it had achieved during the year - thanks in part to a 767 headcount haircut - it has now signalled another wave of retrenchments.

According to the FSU most of the job cuts will take place in Sydney and Adelaide with functions outsourced or offshored. The bank already has skills sourcing arrangements in place with IBM, Infosys, Tata and Wipro.

In a statement the FSU claimed that its members had warned of a reduction in the quality of IT services that would arise as a result of the accelerated outsourcing and offshoring.

The union also noted that; 'What makes this announcement more surprising is that Westpac itself has recognised that past outsourcing and offshoring of jobs has failed, as evidenced by 600 jobs previously outsourced to HP in Adelaide being returned to Westpac. Short term cost savings don't add up in the long run, and Westpac should recognise that this is also the case with this latest decision to outsource and offshore IT jobs.'

Westpac had been running a team of around 1200 IT personnel - about 400 of whom were offshore. The bank had previously retained its applications development team under the management of Clive Whincup, although how much of that will remain intact as a result of the latest cuts is not known.

Mr McKinnon said last year that the bank had been forced to rely on the offshore skills as it was not possible to find the right mix and quantity of IT skills locally that the bank needed. Now it seems it has too many for its budget.

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Beverley Head

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Beverley Head is a Sydney-based freelance writer who specialises in exploring how and why technology changes everything - society, business, government, education, health. Beverley started writing about the business of technology in London in 1983 before moving to Australia in 1986. She was the technology editor of the Financial Review for almost a decade, and then became the newspaper's features editor before embarking on a freelance career, during which time she has written on a broad array of technology related topics for the Sydney Morning Herald, Age, Boss, BRW, Banking Day, Campus Review, Education Review, Insite and Government Technology Review. Beverley holds a degree in Metallurgy and the Science of Materials from Oxford University and a deep affection for things which are shaken not stirred.

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