Stuart Corner
Tuesday, 16 January 2007 07:26
IT Industry -
Strategy
Page 2 of 3
Connector Systems was founded in 1979 and claims to be "a complete source of enterprise network infrastructure products for Australia and New Zealand."
However it seems to be slow in moving into the online era. It's website
http://www.connectorsystems.co.nz is peppered with statements like "site launching shortly" or "site beta testing" and promises that "Over the next few months, this web site will come alive with access to our impressive range of technologies and components. An extensive collection of information, and knowledge will support this range." iTWire was unable to get it to display correctly on three different, Mac-based web browsers.
ShoreTel was founded in 1998. What sets its technology apart form that of most of its competitors is its a fully distributed architecture. According to the company "call control is distributed to intelligent gateways - called voice switches - and voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on your IP network. The result is a single-image system across all geographies, with complete feature transparency." It claims its voice switches operate at five nines reliability.
The company has received glowing accolades from respondents to an independent US study by Nemertes Research, in which, according to ShoreTel's press release on the study, "IT professionals for the third year in a row placed ShoreTel first - ahead of Avaya, Cisco, and Nortel."
It claimed: "ShoreTel won by an even bigger margin than last year's, scoring near-perfect marks for its value, easy installation and troubleshooting, and overall performance.
The study "Convergence and Next-Generation WAN Technologies," was an annual Nemertes benchmark based on "exhaustive interviews with a representative sample of IT professionals."
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