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Organisations that use consulting firms to implement enterprise software projects are wasting millions of dollars and setting themselves up to fail, according to the boss of Australia’s largest enterprise software company.

Adrian Di Marco, founder and executive chairman of TechnologyOne, told iTWire that consulting firms love SAP and Oracle projects because they require a high degree of customisation due to the complexity of the software, resulting in massive costs.

“SAP and Oracle have built products in such a way that they’re complicated to implement and consultants love it,” Mr Di Marco said.

“Their products are essentially tools which require significant customisation at the coding level in order to build a solution. It’s a fundamentally broken business model and a broken approach.”

According to Mr Di Marco, the few occasions that his company’s clients have insisted on using consultants to implement a project have been disastrous and TechnologyOne had to be called in to fix the mess.

“The first thing we told them to do was to fire the consulting firm so that we could fix the project without any interference,” he said.

“Now we won’t let consulting firms anywhere near our projects; they’re a fundamental blight on the industry. When we do a project, we take full responsibility (for implementation). Our software does not require customisation at the coding level, just configuration by choosing options.”

Mr Di Marco said that TechnologyOne is making a massive international push into the UK market which will see the new overseas office headed one of the company’s most senior executives.

“We’re now building the UK business aggressively and we’ll be sending the person who built our ANZ sales team to repeat the process over there,” he said.

“The timing is right with the economy coming back and the UK will be a big focus for the next five or six years before we move on to the US.”

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Stan Beer

 

Stan Beer co-founded iTWire in 2005. With 30 plus years of experience working in IT and Australian technology media, Beer has published articles in most of the IT publications that have mattered, including the AFR, The Australian, SMH, The Age, as well as a multitude of trade publications.

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