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CA plans focussed push in Australia Featured

CA has a particularly large portfolio of products, but its local operation is planning a more focussed approach in the coming months.

CA's Managing Director for Australia and New Zealand Bill McMurray told iTWire that while his part of the business is planning an aggressive marketing push around a carefully selected subset of the company's extensive portfolio, the remaining products will not be neglected.

McMurray said CA's portfolio could be divided into six categories: project and portfolio management, service management, security management, application delivery, service assurance, and mainframe.

In that first category, Clarity "is a key focus product for us," he said. Some large and respected organisations are already using it, but CA is looking to attract more midmarket customers.

Clarity Playbook was announced earlier this year. The "executive dashboard on a tablet" is now available in Australia, and McMurray implied there is interest from existing CA customers and new prospects.

While CA is making a "substantial investment" locally in its Nimsoft SaaS service desk offering, the company is also working with big customers and managed service providers that are considering the use of CA Service Desk Manager to deliver service desk as a service to their internal or external clients.

When it comes to security management, CA is not as well positioned in Australia as it should be, McMurray said. But that is set to change in the next few months as the company has won some significant contracts for its cloud-based CloudMinder strong authentication and identity and access management service - "a brilliant product," he said.

CloudMinder is "perfect for organisations that need to onboard and offboard people a lot," he said, such as those with many contractors or a highly seasonal workforce, or those that need to give large numbers of outsiders sporadic access to systems. Although McMurray did not mention any actual or potential customers, it is easy to imagine that NBN Co and the Australian Taxation Office might possibly be on his list of prospects.

But CloudMinder is not just for very large organisations - CA's senior director for partners Carl Terrantroy said the service was available through NTT for as few as 50 users.

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Stephen Withers

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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences, a PhD in Industrial and Business Studies, and is a senior member of the Australian Computer Society.

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