Stan Beer
Tuesday, 03 October 2006 21:07
IT Industry -
Strategy
Electronic transactionsgroup Keycorp Limited (ASX:KYC) has acquired Optimal Services Group (OSG) for $3 million representing the integration and restructuring costs associated with the acquisition.
OSG is currently the largest service provider
to the payments and point of sale industry in Canada, and provides
services to leading payment processors and major retailers in that
market. The business is similar in nature to Keycorp’s EFTPOS
Engineering (Customer Service) business in Australia, however has the
additional capability of providing enterprise wide point of sale
systems support for major retailers.
The primary intent in acquiring OSG is to provide the infrastructure
platform to launch managed payment services in the Canadian market;
services that Keycorp’s leading customers are now requesting it
provides.
Keycorp has been in Canada since the early 1990s following the
acquisition of Tillsmith Systems and now enjoys a significant and well
established market presence. With this acquisition Keycorp will be the
only company in Canada that can provide end-to-end payment solution
services.
The acquisition is consistent with Keycorp’s strategy of migrating its
market positioning from a product-based company to a services and
solutions-based company. Keycorp has gained traction with its managed
payment solutions model in Australia and now intends to replicate that
model in Canada.
The total business in Canada, after the acquisition of OSG, will
generate around A$35 million in revenue for the current financial year
and approximately A$50 million in financial year 2008. Due to the
restructuring required, the Canadian business is expected to be EPS
neutral in the first year and EPS accretive thereafter.
“The market is hotting up in Canada on the eve of the move to the EMV
(Europay MasterCard VISA) standard and the combination of Keycorp’s
existing product offerings with OSG’s services, means we are well
placed to offer managed payment services to major customers in the
Canadian market as they move to ensure all their terminals and cards
are EMV compliant,” said Bruce Thompson, CEO, Keycorp.
Keycorp’s customer service business in Australia is its most profitable
business. The head of this business, Joe Bonin, will relocate to
Canada to manage the Optimal Services Group. He will be assisted by
the current CFO, Brad Johnson, who will also relocate to become the CFO
of the Canadian operation. Bonin will introduce customer service and
management systems that have ensured success for the Australian
operations.
“We are confident that with new methodologies and processes in place we
can turn Optimal Services Group into another profitable business for
Keycorp, adding significant value for shareholders,” said Bonin.
Keycorp is in discussions with Canadian banks and processors regarding
potential business opportunities now that it has more significant scale
and a payment services infrastructure.