|
|
Determine how many business models they have today and which new ones are needed to capitalise on market opportunities;
Identify and build distinctive capabilities needed to deliver business in the cloud;
Develop a segmented operating model to deliver distinctive service capabilities with the right customer experience and economics;
Appoint a Chief Operational Architect to set the operational model for cloud businesses; and
Implement a governance model for making key resource allocation and other critical decisions.


















