No. 1 Story
Businesses still want desktops and printers
A new survey suggests the spending intentions of Australian businesses include a curious mix of old school and new school IT.
read moreMore From
Face to face: Vodafail's Brimo meets VHA chief
Renai LeMay
Thursday, 30 December 2010 08:45
This morning a spokesperson for VHA '” which operates the Vodafone brand in Australia '” confirmed Sydney resident Brimo had met yesterday with VHA chief Nigel Dews at the company's North Sydney headquarters.
While not privy to the details in the meeting, the spokesperson said VHA wanted to meet with Brimo because the site had captured 'a fair degree' of customer sentiment. 'We're interested in tapping into it '” to see how best we can resolve customer complaints,' they added, noting Vodafail's geographical targeting functionality could be especially useful for the telco as it could allow it to pinpoint areas of poor coverage in its network.
In his own post on the site disclosing the meeting, Brimo '” who was released from his own Vodafone contract on December 21 and was looking for a new mobile provider '” appeared to have come out of the meeting of the minds with a positive viewpoint.
'I started this website hoping to gain the attention of Vodafone so that they acknowledge our problems and get them resolved. This morning I took your complaints and suggestions to Vodafone CEO Nigel Dews,' Brimo wrote.
'He and his team are well aware of our issues and are focusing on how to solve them. It is now up to Vodafone to announce how and when your specific problems will be solved. Vodafone has clearly taken notice, however this website will remain open until our main issues are resolved.'
You think you have a disaster recovery plan?
Think again. Most businesses only have PART of a DR plan - and this spells business disaster in the event of an IT disaster.
Download The Seven Sins of Disaster Recovery White Paper now and find out how you can prevent this happening to you.
