Deutsche Telekom's hosted unified comms service offered to Australian ISPs and telcos

Stuart Corner
Monday, 01 November 2010 12:36

IT Industry - Strategy

New Zealand company Kompression Communication is bringing to Australia and New Zealand a cloud-based unified communications service developed by Deutsche Telekom that will be offered, white-labelled to tier 2 ISPs and telcos.

The product, MyCommsuite, comes from Deutsche Telekom International Carrier Sales & Solutions (ICSS) and is claimed to be "the industry's only complete unified communications solution for the carrier environment."

If offers, to end users: email, address book, instant messaging, telephony, voicemail audio and videoconferencing, file storage, a repository for photos and videos and the ability to integrate feeds from social networking sites such as Facebook and Twitter - all accessed via a standard web browser.

According to Kompression, MyCommsuite has been over three years in development, including a phase of beta-testing and market development performed by Kompression.

Kompression director, Jody King, said: "Being able to offer MyCommsuite in Australia brings significant advantages to local carriers, including the unprecedented scale and reliability of the Deutsche Telekom connection. Plus the platform is so easy to implement, that it opens itself up as a real solution for large companies or governmental departments."

Kompression has offices in Auckland and Melbourne. Its Melbourne based director, Mark Atkinson, told iTWire. "We will represent MyCommsuite in Australia and New Zealand and we are negotiating to represent them in Asia Pacific.

"Globally it is targeted at tier three telcos, which in Australia we would probably call tier twos. We are looking to enable people without the resources to analyse what they want of the ability to implement something'¦We can put a solution on the ground for them, or we can host it for them."

He added that MyCommsuite had been sold by Deutsche Telekom in other countries, including North America. Deutsche Telekom ICSS also promotes another Deutsche Telekom subsidiary, T-Systems Singapore as a reseller of MyCommsuite, saying: "T-Systems Singapore was looking for a unified communications solution to help [small and medium-sized companies in the GCNEC Business Park in Singapore] profit from a whole new suite of hosted services that would ease collaboration and processes. In addition, [T-Systems Singapore] wanted to sell the communications package under its own brand."

It adds: "With "MyCommsuite," ICSS has set up a fully managed platform that provides an integrated multimedia telecommunications service portfolio as a white-label package. The solution unifies all forms of Internet communications from e-mail to chat, rich media and VoIP on a single Web 2.0 interface.

"With this offering, ICSS enables corporate service providers, ISPs, and all type of virtual providers such as corporations or organisations to provide their clients or employees with a full range of Internet communications services without the need to operate an own infrastructure."