OzHub, the Macquarie Telecom-led cloud computing alliance, has come down firmly on the side of Optus over the copyright controversy surrounding Optus TV Now, warning that any moves to change the law "risk branding Australia a global luddite state."
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Renai LeMay
Wednesday, 01 September 2010 13:30
US-headquartered cloud software player RightNow Technologies has picked up a contract to provide fledgling wireless player vividwireless with its web-based customer relationship management software.
Seven Group subsidiary vividwireless, which formed from the shell of Unwired, is currently rolling out its WiMAX wireless broadband network in most capital cities around the nation, with an initial Perth deployment having been bedded down.
RightNow outed the relationship in a statement this morning, stating the wireless telco was already using its web-based software to provide customer support to those who had signed up in Perth, Sydney and Melbourne.
“The system’s scalability and cloud-based architecture means it will easily flex to meet the company’s growth plans as it pushes into other metropolitan areas,” the company said.
vividwireless chief executive Martin Mercer said his company needed a CRM system that would integrate with existing customers, scale over time as required and be easy to use — for both customers and staff.
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