Clarity wins major OSS/BSS order from Telekom Malaysia

Stuart Corner
Wednesday, 15 February 2006 23:04

IT Industry - Strategy

Sydney based telecoms OSS/BSS developer, Clarity International, has won a multimillion dollar contract from Malaysia's dominant telco to consolidate and replace over 30 legacy systems for managing network inventory with a single system to support existing networks and planned next generation network technologies.

The carrier, Telekom Malaysia, controls 95 percent of the country's fixed line market, 56 percent of its Internet market and 40 percent of the mobile market.

TM Wholesale's COO, Dato' Baharum Salleh, said: "We have over 31 million kilometres of network including 8.7 million exchange lines that Clarity will track and help us utilise more efficiently. We are rolling out next generation network infrastructure including digital local switches, broadband wireless and IP MPLS. Clarity will provide organisation-wide visibility of the end-to-end network enabling us quickly and accurately deploy innovative services to customers."

Angela Dickenson, Clarity's senior vice president, strategy and marketing, claimed that: "The Clarity system is unique in its ability to manage inventory business processes as well as inventory data...TM's business is operated using the eTOM framework and managed using a Balanced Scorecard approach. Clarity will be a key enabler for TM in automating, tracking and continuously improving its business processes and business performance."

Clarity customers in Asia include tier 1 operators PLDT (Philippines) and SLT (Sri Lanka), as well as competitive market entrants, such as India's giant Reliance InfoCom.

Clarity also announced that it had signed a contract with PLDT to supply additional licences enabling PLDT to manage its entire fixed line business, and for the support and maintenance services for a minimum of 10 years. It estimated the contract to be worth $1.5 million in the  first year and $10.5 million over 10 years.