Telstra has revealed the addition of almost one million new mobile services in the six months to December 2011, but Sensis revenues plummeted 24 percent in 12 months.
BT Global Services has combined its customer services and network organisations to create a new CS&NO organisation that "will focus on the increasingly complex needs of multi-site organisations around the world for managed and outsourced networked IT services."
BT says the new organisation "will provide them with end-to-end service experience, ownership and accountability, underpinned by one set of global processes and supporting systems."
It will have 14,000 staff, just under half of BT Global Services total, and will be responsible for the continuing geographic expansion and upgrade of BT's MPLS network. BT offers MPLS in over 90 countries and says it plans to deploy a further 48 new MPLS nodes into key cities across the globe during 2006.
The new unit will be headed by Roel Louwhoff who joined BT Global Services as president, customer service in June 2004 from ClientLogic Corporation where he was chief operating officer, international operations.
David Bass
| For the fourth year in a row, IDC has placed content security provider Websense (NASDAQ: WBSN) at the top of the IDC Worldwide Web Security 2011 –…
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