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Service providers' image of Huawei "really improved"

IT Industry - Strategy

According to market research firm, Infonetics Research, the image of Chinese telecoms vendor, Huawei in the eyes of major service providers has "really improved."

For a new report - "Mobile Infrastructure Vendor Ratings and Product Features: Global Service Provider Survey" - Infonetics polled purchase decision-makers at carriers in EMEA and Asia Pacific, asking them about their familiarity with and ratings of mobile infrastructure vendors; about which criteria were most important when selecting a vendor; and which features were most critical when purchasing radio access networks, mobile switching, mobile packet core, and home location register (HLR) equipment.

According to Stéphane Téral, Infonetics Research's principal analyst for mobile and fixe mobile convergence, from this study, other Infonetics market share reporting and carrier surveys, "one message is clear: Huawei has really improved its global image."

"Our discussions with mobile operators indicate Huawei is no longer perceived as a seller of cheap products, but rather as having good technology and offering good value for the price" Téral said.

He added: "Huawei is overtaking Alcatel-Lucent on many fronts, and is now en route to attacking Nokia Siemens Networks' market position in the mobile infrastructure space. And watch out, because [another Chinese telco equipment maker] ZTE is on the rise as well."

According to Infonetics, "The service providers participating in the mobile infrastructure vendor rating survey are a mix of incumbents (80 percent) and competitives (20 percent) that together represent 14 percent of the world's carrier revenue and 12 percent of the world's telecom capex, as reported in Infonetics' Service Provider Capex, Opex, ARPU, and Subscribers service.

The service providers rated five mobile infrastructure vendors - Alcatel-Lucent, Cisco, Ericsson, Huawei, Nokia Siemens Networks - on eight criteria: technology, product roadmap, security, management, price-to-performance ratio, pricing, financial stability, and service and support. Ericsson received the highest ratings for service and support.

The survey also found that a growing majority of mobile operators are looking at cutting operating expenses by either outsourcing or sharing their radio access network. "So criteria related to this strategy have become key in the vendor selection process," Infonetics said.

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