Oops, misunderstanding says Internode!

Peter Dinham
Wednesday, 07 October 2009 17:12

IT Industry - Strategy

National broadband company, Internode, today clarified comments that appeared in its announcement about broadband plan changes associated with this week’s launch of PIPE’s PPC-1 fibre-optic cable.

In yesterday’s announcement, Internode managing director, Simon Hackett, was quoted as saying “we’re passing on the PIPE benefits to customers by increasing download quotas across the board”.

A spokesman for Internode said today the “across the board” reference created confusion by giving the impression that every one of Internode’s more than 170,000 customers would receive an equal quota boost, which he said is not the case.

According to the spokesman, data quotas were increased in all Internode’s plan categories – across the home, SOHO and business plan tables - led by a boost to a 50-gigabyte quota for customers on the Internode Easy Broadband Plan.
 
“However, data quotas were not increased for every single plan offered by Internode. The largest increases in value have been offered in plans that employ direct Internode ADSL2+ port infrastructure, where the underlying cost regime can best benefit from international circuit pricing improvements created by PPC-1,” the spokesman said, adding that ADSL services offered using wholesale ports provided by other suppliers (such as the Internode TwoPlus services) received smaller increases, or in some cases no change at all.

“This is because there is no decrease in the very high fees charged by wholesale suppliers for underlying ‘aggregated virtual circuit’ (AGVC) data transmission to customer premises.”

Internode said it apologises for any misunderstanding created by yesterday’s statement.