Nuance buys Jott

Stuart Corner
Wednesday, 15 July 2009 08:00

IT Industry - Strategy

Speech recognition company, Nuance Communications, has expanded the voice services portfolio of its mobile division with the acquisition of Jott.

Jott Assistant is billed as "a simple and easy-to-use service that enables users to create notes, set reminders and appointments, send email and text messages, and post to their favourite web services – all by voice, from any device."

Michael Thompson, senior vice president and general manager, Nuance Mobile, said: "Together [Nuance and Jott] will deliver a range of new services to our mobile operator and enterprise customers.”

Nuance says that, to further extend the power of Jott across the mobile mass market, it plans to package and offer Jott Assistant to mobile operators as part of its voice services portfolio, including Nuance Voicemail-to-Text. "Nuance, together with its enterprise unified communications partners, will offer a secure, highly scalable and differentiated enterprise package including Nuance voicemail-to-text, messaging, and collaboration."

Jott also provides open APIs that allow for voice integration with third party CRM providers and other enterprise applications that require mobile access. Nuance says it will continue to mainstream and expand the CRM partner programme through its existing CRM partnerships, enabling enterprise application providers to better meet the needs of the evolving professional mobile market

All of Jott’s services, including Jott Assistant, Jott Voicemail and Jott for SalesForce, will remain available, and existing customers will experience no interruptions in service. Nuance says.