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Unified comms sector could benefit, despite downturn: Report

IT Industry - Strategy

With vendors, William says the rising complexity of integration between UC applications, networks and business processes has resulted in significant changes within the vendor and system integrator (SIs) marketplace, with a noticeable trend amongst CIOs to select large global SIs and service providers for UC deployments, “as evidenced by the nomination of Telstra and IBM as the preferred integrators to work with for a UC deployment in Australia.”

There’s also a tick for Microsoft and Cisco, with William saying that, while Cisco is the main supplier of telephony solutions in Australia, both Cisco and Microsoft have achieved strong mindshare in the Australian UC market. 

“Almost 30 percent of CIOs and IT managers rate Microsoft as the vendor with the most comprehensive UC solution in Australia and close to 70 percent of CIOs state that they currently use Microsoft's email solutions.”

The report also says that Nokia is rated by CIOs and IT managers as having the best enterprise mobile strategy in the local market, followed by RIM, and that Microsoft, Cisco and IBM were rated as the preferred vendors for a UC deployment in Australia.