Telstra has revealed the addition of almost one million new mobile services in the six months to December 2011, but Sensis revenues plummeted 24 percent in 12 months.
IT outsourcing providers are set to reap a bonanza of new Federal Government business as longstanding infrastructure contracts expire over the next two years, according to a new report. The new business, generated from soon to expire contracts signed in the late 1990s, is projected to be worth $600 million a year.
According to Government business advisory firm
Intermedium, there are 23 Federal Government agencies with major IT
infrastructure contracts that have almost run their course. These
agencies will need to go to the market by mid 2009 to meet their IT
infrastructure requirements. Seven of them have contracts that expire
in 2007, seven in 2008, and nine in 2009.
Judy Hurditch, Intermedium’s director, says such a large number of
agencies are at end of their outsourcing contracts because the majority
entered the outsourcing market at about the same time because of
Government policy at the time.
“The then Office of Asset Sales and Information Technology Outsourcing
strongly encouraged a number of agencies into outsourcing arrangements
despite many protests from agencies. Then a review by Richard Humphry
in 2000 halted this push, literally overnight. Since then, no new
agencies have taken up the single sourcing outsourcing option, but a
number have initiated some selective outsourcing, most notably the
Department of Defence," says Ms Hurditch.
“The threshold question for these agencies now is whether to retain
infrastructure outsourcing as a strategy or take a decision to revert
to in-house arrangements,” says Ms Hurditch. “While no agencies have
yet completely abandoned outsourcing, it is clear that a number of them
are very undecided about what to do,” she added.
The Australian Tax Office has just commenced a process to replace its
long-standing IT Outsourcing Contact with EDS. ATO's contractual
arrangement with EDS is due to finish in June 2008. ATO has appointed
Boston Consulting Group to provide advice on the broad options
available to either fully or selectively outsource. The agency will
then consider its options, and either go to the market to meet all or
part of its IT requirements in 2008, or as it has done in the past, it
may exercise the option to June 2010, which is likely to be worth $170
million per year to EDS.
According to Intermedium, because of the discernible trend in Federal
Government away from whole-of-agency, single supplier outsourcing,
towards strategic outsourcing, significant opportunities should arise
for specialist suppliers, particularly if they can find sub-contracting
and other strategic partnering opportunities with the larger players
in this field.
Intermedium’s just released Federal Government IT Infrastructure
Outsourcing Report 2006-07 shows infrastructure outsourcing is a very
significant part of Federal Government ICT procurement. Intermedium
research shows that 48% of agencies which contract more than $1
million on ICT products and services per annum, are involved in
outsourcing. Ms Hurditch says the major question is “will agencies
that have not yet engaged in infrastructure outsourcing in the past now
see it as a more appealing prospect, given that there is a decade of
outsourcing experience within Federal Government?”
Intermedium’s analysis of contract data reported in AusTender shows
that Managed Services (the sub-category of IT Services that includes
all infrastructure outsourcing contracts) grew by 11% in the 2005-06
financial year. However, it shows that average growth over the five
years to 2005-06 has been 31.7%.
Intermedium’s Federal Government IT Infrastructure Outsourcing Report
2006-07 provides an overview of the outsourcing market, an outline of
discernible trends, and an agency-by-agency reference on the
outsourcing arrangements of 56 Federal Government agencies.
The report shows that:
- 16 agencies have “single sourcing” outsourcing arrangements
- 11 agencies have “selective sourcing” arrangements and at least 4
of these agencies moved from single sourcing when their outsourcing
contracts were due for renewal
- 29 have “self-managed” arrangements
- There are currently 8 suppliers with infrastructure outsourcing
contacts in Federal Government. Together, they accounted for more than
$500m in Federal contracts in 2005-06
- Seven agencies provide managed services to other agencies, which Intermedium sees as a growing trend
David Bass
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