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FrontRange finalises enteo acquisition

IT Industry - Strategy

CRM and IT service management vendor FrontRange Solutions has completed its acquisition of enteo.

Germany-based enteo is a developer of IT asset management software including software assignment and installation, hardware and software inventory, patch management and remote control of PCs.

"FrontRange's strategy is to deliver fully integrated service management and client lifecycle management in a single unified solution," said FrontRange CEO Michael McCloskey."

"Bringing these critical applications together facilitates the unification of infrastructure management and service management teams to provide broader and more proactive services to the organization. The benefits to customers will be an increase in first-contact resolution rates, improved infrastructure availability, and improved service levels."

At the time the proposal was first announced, enteo CEO Stephan Glathe said "PC configuration and remediation can provide synergies to IT service management for a more comprehensive service and asset solution. IT organizations thinking strategically about future business needs are looking for more complete solutions with the right value proposition. It's all about doing more with less by optimizing the lifecycle of assets while delivering better service."

The value of the transaction and its terms were not disclosed.

FrontRange is best known for its GoldMine and HEAT products.

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