The company says the move to its main headquarters building is in response to substantial growth in its Residential and Business (SMB and Enterprise) divisions, specifically in the customer service and technical support call centre, which has increased its staff numbers by 20 per cent every year.
It also follows closely on the extension of MyNetFone’s geographical presence in the Australian market with the establishment of an office in Melbourne through the acquisition of ISP, Connexus.
MyNetFone Group CEO, Rene Sugo, says, overall, MyNetFone Group, comprised of MyNetFone and Symbio Networks, has grown its headcount in Australia by a total of 33% in the past two years.
“Contrary to recent industry trends, MyNetFone Group strongly believes in onshore support and service. Together with our substantial investment in Australia-based Research &Development, our dedication to local customer support forms the foundation of our commercial success.
“From our expanded facilities in our Surry Hills headquarters, we are not only in a position to deliver the best possible service to our customers today, but can also cater for further expansion in the business and enterprise markets,” Sugo said.
Sugo said that MyNetFone Group (ASX:MNF) had experienced strong growth in recent years, raising its market capitalisation to more than $60million.
He said the company had a reputation for “quality, value and innovation, having won numerous awards including the Deloitte Technology Fast 50 2008, 2009, 2010 and 2012.”