The new services - BYOD Policy Construction and Transition Services – are designed to help organisations quickly and easily transition to a BYOD mobile infrastructure, and to establish appropriate BYOD policies. They are immediately available globally from Good.
With the emerging BYOD market still in its infancy, Good Technology Vice President and Corporate General Manager for APAC, Jim Watson, said a lot of the company’s customers who had been thinking about implementing a BYOD program, didn’t know “where to start, or how to finish and roll out.”
“Others had been planning for a three-year transition, but are now challenged to potentially implement a BYOD program and migrate all mobile employees in just six months.
Watson cites a survey by Forrester Research, highlighting the challenges for enterprises transitioning to the emerging BYOD environment, which revealed that 72 per cent of North American and 60 per cent of European information workers already pay for all or part of their monthly data plans simply to have the freedom to use their personal device at work.
Forrester observed that today’s ‘consumerisation of IT’ pressures - where employees are demanding access to corporate data on their personal devices - creates new challenges for IT, and suggested that structured BYOD programs were a way to leverage consumer mobile device and application innovation to enhance employee productivity, while keeping enterprise data secure.
Watson says that Good’s new BYOD Policy Construction and Transition Services are geared towards customers that want to tap the productivity and cost benefits of BYOD, but are “grappling how to navigate the business, legal, financial, and HR questions needed to reach agreement by cross-functional stakeholders outside IT and roll out a successful BYOD offering.”
He says that the company’s BYOD Policy Construction approach provides a structured framework for its customers’ executive sponsors and mobility leading to:
• Offer industry and peer data, as well as best practices, to inform Policy decisions
• Accelerate decision-making
• Drive consensus within an inter-disciplinary team, including representation from HR, Finance, Legal, Security, Regulatory Compliance, Purchasing, Global Privacy, and Employee Communications
• Balance the security interests of the employer with the employees’ concerns around privacy
• Tailor a standalone BYOD policy to the organisation’s unique culture, workforce, and risk management profile
• Complete the BYOD Policy Statement, and End-User Agreement, ready for executive ratification and adoption
And, the Transition Services solution gives customers a dedicated consultant who works with them to:
• Define success criteria
• Forecast the number of BYOD that need to be provisioned and launch demand-generation programs
• Map out the steps necessary for an efficient rollout
• Define and recommend process and infrastructure improvements where needed
• Oversee the implementation
• Track progress of end-user support issues, server and software performance
• Train all program participants with target attendees and delivery schedule
• Advise on a communication plan to outline when and how the transition will occur
• Perform a final readiness review to ensure the company is prepared to execute the Transition Plan