A comprehensive audit by iTNews showed most of the state's hosting providers were not under threat of having their infrastructure shut down this week, despite most of the state being declared a natural disaster area. Many companies had their core facilities hosted in Fortitude Valley on higher ground, which escaped most of the problems suffered in the Brisbane central business district.
However, in customer communications this week, AAPT stated a number of the telco's co-location hosting sites were 'under threat', and it had commenced shifting its equipment out. In addition, AAPT told customers on Wednesday that it would be powering down the equipment at 167 Eagle St - alongside the river's edge - due to that portion of the Brisbane power grid going down.
One AAPT customer at the Riverside building on the same street said the telco had also had problems in its facility in that building, and other sources highlighted problems at a separate Queen St facility.
However, in an interview this morning, Broad said AAPT had issued pre-emptive warnings to its customers about its facilities, but in some cases the outages never eventuated, although AAPT did move some equipment at some stages, and did use backup power generators to keep equipment running. 'We put information out to customers in anticipation of things going down, and it was interpreted as things had gone down,' he said.
The chief executive said he resented he suggestion that AAPT had suffered something different than other telcos in the state, and highlighted the fact that other telcos had also had facilities under threat - for example, he said, Telstra's telephone exchange in Toowoomba was under water.