Home Industry Market Kaseya, Ingram Micro partner for ANZ managed services

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Global IT systems management software provider, Kaseya has formed a partnership with Ingram Micro to provide SaaS-based tools to Ingram's channel partners in the Australian and New Zealand markets.

According to a joint statement from Kaseya and Ingram, the tools offer 'pay-as-you go pricing and rapid deployment, help IT service companies avoid the hassle and cost of investing in hardware and software, reduce on-site visits and increase recurring revenue.'

Kaseya Australia and New Zealand's regional director,Tim Dickinson, says 'Ingram Micro is making a bold move in providing best of class tools that enable service providers, of all sizes, to be more efficient and provide better service,' and, he adds  'this will definitely help channel partners begin a transition to new revenue streams and grow into the managed services market.'

According to Dickinson  'the agreement for the Australian and New Zealand market is a first for the two companies, and we're excited to be working with Ingram Micro in this new segment of the local service provider market.'The two companies maintain that the partnership will empower more of Ingram's 6,000 active partners in ANZ to shift to proactive IT management, creating a model for monthly recurring revenue and high gross margins.

Dickinson says that under the partnership agreement, Ingram Micro's partners will have 'access to Kaseya's powerful set of SaaS-based, IT tools, available anytime and without the overhead of acquiring and managing the infrastructure typically required for delivery of managed services. '

And, IDC's ANZ market analyst for software, Katarzyna Czubak says  'increased competition, eroding margins, smaller and shorter-term contracts, and advances in technology have driven traditional vendors & distributors to develop new and innovative delivery models.'

'IDC anticipates that, in the near future, most of managed service providers in ANZ, will be capable of delivering RIM (remote infrastructure management) based on a utility and /or cloud computing model to service virtually all aspects of their client's infrastructure operations.'

David Lenz, general manager of Ingram Micro's Enterprise Technology Group, says: 'remote management and managed services has seen tremendous uptake in our region in the last couple of years. However, IT Service providers have often shied away from the significant investment required to deploy high-end remote management applications.

'With Kaseya's IT Toolkit our partners can start down the path of providing IT services without having to make any upfront investment. We are looking forward to assisting our partners move into managed services with the leading technology vendor in the market,' Lenz adds.


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