Telstra has revealed the addition of almost one million new mobile services in the six months to December 2011, but Sensis revenues plummeted 24 percent in 12 months.
Automation software vendor, Kaseya, has launched user groups in Australia which the company says will nurture collaboration between its managed services partners (MSPs) and grow the level of expertise in the Australian managed services community.
Kaseya’s regional director for Kaseya in
Australia and New Zealand, Tim Dickinson, says the actual formation of
the user groups will happen at its Think Tank 09 in Sydney next week,
when 75 MSPs from across Australia will “share learnings with their
peers and discuss managed services trends and product roadmaps with
Kaseya’s local team.”
According to Dickinson, Think Tank 09 was fully booked within a day,
and he says the level of interest in Kaseya’s first local user group
conference reaffirms the company’s plan to create user groups across
Australia.
“We’ve been continuously investing in education and training for our
MSP partners in Australia, and the formation of user groups is the next
step of supporting our local customer community.”
Dickinson said Kaseya will establish nation-wide user groups to spread
knowledge of managed services across Australia, and the newly formed
groups would help the company’s MSP partners to “learn from each other,
and also provide feedback to our product development and support
services.”
Dickinson said managed services have been gaining ground in Australia,
as IT service providers move away from a break / fix business model, to
monthly service agreements with recurring revenue, and he added,
analyst firm IDC expects the IT services market in APEJ to grow to
US$49.4 billion in 2009, “driven primarily by continued demand for
managed services and outsourcing, as cost management becomes a key
focus for organisations in the region.”
David Bass
| For the fourth year in a row, IDC has placed content security provider Websense (NASDAQ: WBSN) at the top of the IDC Worldwide Web Security 2011 –…
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