Peter Dinham
Sunday, 19 July 2009 12:45
IT Industry -
Market
Cloud computing and virtualisation technologies will influence IT spending in New Zealand over the next few years as businesses look to maintain and improve their systems and processes under enormous financial pressure due to the economic slowdown.
With businesses either holding back, or
reducing spending on IT and looking to get a more cost-effective bang
for their buck, it seems that many of New Zealand’s CIOs are giving
precedence to spending on mission critical projects over non-mission
critical projects.
With many organisations revising their IT systems and business
processes, within their business planning for the next financial year,
in order to optimise their cost structure and, the next five years is
expected to see only a relatively modest growth rate in IT services
spending , with a compound annual growth rate (CAGR) of 3.8 percent.
According to IDC’s latest report, the overall market for IT services
spend is forecast to reach NZ$3.2 billion in 2013, with outsourcing
alone representing a NZ$1.3 billion “opportunity” in 2009.
IDC’s senior services analyst for New Zealand, Rasika
Versleijen-Pradhan, says that while the market remains rather shaken
with the current economic uncertainty, and sales cycles have increased
in length, “motivation to spend on IT will largely be governed by the
need for service vendors to understand what the real customer
experience of current systems and platforms are, and to what extend
would it take to significantly improve their experience in terms of
performance.”
IDC expects a large proportion of IT services spend long-term will be
in the areas of converged communications, improving information sharing
leading to faster decision making, and transformational infrastructure,
and according to Versleijen, “new and improved delivery models, such as
cloud computing and technologies around virtualisation, will further
help to facilitate the uptake of technology investments that would
otherwise be considered too costly.”
According to IDC co-author of the report, Adam Lee, what we’re seeing
now is a period where “information is power,” and he says there’s a
significant uptake in areas of knowledge management and collaboration.
“Enterprises are heavily relying on business intelligence and analytics
in this time of high uncertainty. Microsoft SharePoint, Cisco WebEX,
and SAP all-in-one are a few of the popular solutions."
In its report, IDC also says that infrastructure services in New
Zealand, such as business continuity, security and storage, are
expected to reach NZ$1 billion by 2013, and Lee says “helping customers
improve the protection of their enterprises is a virtue and a likely
source of increased customer loyalty.”