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Telstra adds one million mobile services, but Sensis plummets

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mBox brings visual voicemail to Aussie iPhones

IT Industry - Market

Assuming mBox is also emailing you your voicemail messages, the easiest work-around is to get your email system to send a message to your iPhone when it receives an mBox message.

I use Fastmail as my email provider, which offers a lot of flexibility when it comes to server-side rules and notifications. I've got the option to forward or redirect emails to another account, or just notifications that an email has arrived. I can forward messages by SMS, or just send an SMS notification. SMS to Telstra, Optus and 3 phones cost 9.6 cents, 12 cents to Vodafone and 18 cents to Virgin.

While SMS would be a great solution, it would drive up my incoming call costs even further. Instead I decided to forward a notification to my MobileMe account, using the push email settings to send it straight to my phone. I ran a few tests and it took about 25 seconds for the notifications to reach my phone.

Of course MobileMe isn't cheap either, it's $129 per year - although if Apple keeps handing out extensions to apologise for the terrible service that $129 could stretch a long way (I haven't had any problems with it). I've been using MobileMe for wireless calendar and contacts sync, so it's money I was already going to spend. If you've got an Exchange account you could use that to push mail to your iPhone.

I could just forward my voicemail messages straight to my MobileMe account, but then the WAV attachments would be automatically pushed to my phone - most likely over the mobile broadband network. This way I can get a notification over the mobile broadband network and then have the choice of waiting until I've got wifi access before listening to the message - or calling into the mBox voicemail system. Also, listening to the messages in the Mail app wouldn't offer the nice big Call Back button.

It's always frustrated me that the big telcos don't offer voicemail to email. I'd happily pay a few dollars per month for Telstra to forward my mobile voicemail as an email attachment. I wouldn't mind the same on my home phone.

I've just switched to Internode as my ISP and I'm trialling its NodePhone VoIP service. Internode will email my voicemail to me and I was contemplating ditching mBox until I discovered the iPhone app. It's a classic example of how innovation by small players can help them retain business. Sticking with mBox also means I've got fax to email in an emergency. Internode intends to offer PSTN services later this year, so I'm waiting to see if it will offer advanced mBox-like services.

Meanwhile, mBox and Fastmail have put visual voicemail on my iPhone.

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