Naked DSL blows ill wind for Telstra as iiNet rakes in customers
A decision by the ACCC (Australian Competition and Consumer Commission) forced Telstra to rent its copper lines to ISPs at prices that allow them to provide competitive services. ISPs began offering naked DSL in late 2007.
This was bad news for Telstra, as recent years have seen call costs remain static or fall, while line rental charges have increased.
Where people kept their Telstra line in order to obtain ADSL service, they have been increasingly turning to independent VoIP providers such as MyNetFone and Engin to further reduce call costs. ISPs such as iiNet are increasingly bundling VoIP with Internet services.
If naked DSL customers want phone service, VoIP provided by the ISP is an obvious choice. The switch from PSTN to VoIP is further eased by providers such as GoTalk which can port the customer's existing number to a VoIP service.
So what's happening with the one-third of iiNet naked DSL customers that say they're not saving at least $20 per month? Please read on.
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Stephen Withers is one of Australia¹s most experienced IT journalists, having begun his career in the days of 8-bit 'microcomputers'. He covers the gamut from gadgets to enterprise systems. In previous lives he has been an academic, a systems programmer, an IT support manager, and an online services manager. Stephen holds an honours degree in Management Sciences, a PhD in Industrial and Business Studies, and is a senior member of the Australian Computer Society.