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Titus, the Canadian company which supplies the email mark up system used by Australian agencies including the Department of Defence and ATO to denote whether email contents are public, private or top secret, has this week announced compliance with the Federal Government's latest set of email protective marking standards which are mandated for inter-government commmunication.

In a further development the company next week will unveil the latest version of its software which is more tightly integrated with security tools such as McAfee and Symantec to handle issues such as encryption. Again this version of the Titus software has been developed to be compatible with the Australian marking standards which were introduced late last year.

The company's founder and president Tim Upton is currently in Australia and outlined some of the future plans for the company, which also include the likely release of mobile apps to allow content mark-up-on-the-move later this year.

Established in 1993 as a professional services company specialising in security, the company released its first software products in 2004, and quickly snared the Australian Federal Police as its first paying customer for the system. Until 2007 Australia represented about 80 per cent of the company's business and remains a key market for the company - of the 300 clients Titus has 35 are based here.

Titus was designed to hook into email programmes, and be accessed via the tool bar to allow people to simply mark which emails are public and which should have more restricted access. At its heart is the notion that "if you don't know what it is you can't protect it," said Mr Upton.

He said that part of the benefit of the tool was that it instantly alerted the recipient to the status of the email to ensure it was handled appropriately. It can however be integrated with data leak prevention systems such as those from McAfee and Symantec to ensure that where required emails are encrypted based on their Titus classification, and that the distribution of information is also controlled according to its markings.

One of the strengths of the Titus system according to Mr Upton is that it is less cumbersome than some other email mark up systems which was important to "avoid user revolt" and ensure the tool was widely used. While initially developed for email communications - and 70 per cent of the company's business still relates to email mark up - Titus has a toolset available for users of Microsoft SharePoint and plug-ins have been added for Word, Excel and Powerpoint which can be used to force users to identify the classification of the material as the company stretches to offer tools intended to protect a wider range of intellectual property.

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Beverley Head

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Beverley Head is a Sydney-based freelance writer who specialises in exploring how and why technology changes everything - society, business, government, education, health. Beverley started writing about the business of technology in London in 1983 before moving to Australia in 1986. She was the technology editor of the Financial Review for almost a decade, and then became the newspaper's features editor before embarking on a freelance career, during which time she has written on a broad array of technology related topics for the Sydney Morning Herald, Age, Boss, BRW, Banking Day, Campus Review, Education Review, Insite and Government Technology Review. Beverley holds a degree in Metallurgy and the Science of Materials from Oxford University and a deep affection for things which are shaken not stirred.

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