Home Industry Development Snow Leopard bug can delete account data

Subscribe now and get the news that matter to your industry.

* Your Email Address:
* First Name:
* Last Name:
Industry:
Job Function:
Australian State:
Country:
Email marketing by Interspire
weebly statistics
A bug has been reported in Apple's new Snow Leopard version of OS X that can result in the loss of an entire user account's data. The glitch seems to be triggered by using a Guest account and then trying to log back into a regular account.

According to multiple topics on the Apple Support discussion boards, the problem can occur when a user logs into their Mac's Guest account -- whether by accident or on purpose -- and then tries to log back into their regular account.

In some cases, users have reported finding their regular account empty of data, as though it were a brand new account.

Speculation is that something makes Snow Leopard treat the regular account like a Guest account, from which by default all data is deleted upon logout. Further speculation is that the problem occurs when the Guest account was already enabled in Leopard before being upgraded to Snow Leopard.

The problem started being reported within days after Snow Leopard's shipping, but the discussions are all still marked "not answered"

The only solution for getting the deleted data back is to restore it from a backup.

An article on MacFixIt suggests disabling the Guest account entirely, or at least disabling it and then re-enabling it so that it's a native Snow Leopard account. Another suggestion for those who need a temporary account is to create a new Standard account and use Parental Controls to restrict it.

PROTECT YOURSELF AGAINST BANDWIDTH BANDITS!

Don't let traffic bottlenecks slow your network or business-critical apps to a grinding halt. With SolarWinds Bandwidth Analyzer Pack (BAP) you can gain unified network availability, performance, bandwidth, and traffic monitoring together in a single pane of glass.

With SolarWinds BAP, you'll be able to:

• Detect, diagnose, and resolve network performance issues

• Track response time, availability, and uptime of routers, switches, and other SNMP-enabled devices

• Monitor and analyze network bandwidth performance and traffic patterns.

• Identify bandwidth hogs and see which applications are using the most bandwidth

• Graphically display performance metrics in real time via dynamic interactive maps

Download FREE 30 Day Trial!

CLICK TO DOWNLOAD!

ITWIRE SERIES - IS YOUR BACKUP STRATEGY COSTING YOU CLIENTS?

Where are your clients backing up to right now?

Is your DR strategy as advanced as the rest of your service portfolio?

What areas of your business could be improved if you outsourced your backups to a trusted source?

Read the industry whitepaper and discover where to turn to for managed backup

FIND OUT MORE!

Connect