Stephen Withers
Wednesday, 24 January 2007 08:41
IT Industry -
Deals
Centrelink, an Australian government agency, has opted for Cognos business intelligence software as part of a project aimed at improving information accessibility for its 29,000 staff and reducing operational costs.
Centrelink delivers various community services including social security payments through a network of shopfronts, call centres and the web.
The project was necessary in order for Centrelink to play its part in various Federal initiatives, and Cognos was selected for a range of reasons including its ability to operate within a service oriented architecture.
Moving to a single BI tool will decrease training and support costs while providing access to consistent, accurate and timely information, the company claimed.
"This win clearly underscores the ability of Cognos to address the needs large government agencies have to standardise on a single information access layer, and further validates the long-term commitment Cognos has made to support the business intelligence and performance management needs of our Australian Government customers," said Lesley French, Cognos's Vice President A/NZ.