Amcom Australia has just launched its Messenger clinical alerting middleware solution at the hospital’s Fitzroy, Caritas Christi, and St. George campuses in Melbourne.
The solution is being used to distribute critical messages from nurse call systems and fire panels directly to staff to improve efficiency and safety, and replaces the hospital’s legacy paging system to allow better communication with staff across more than 600 DECT phones and other mobile devices.
Amcom’s General Manager, Asia-Pacific, John Jordan, said Messenger’s clinical workflow capabilities would help the organisation centralise system alerts and patient inquiries, routing them to the right on-duty staff member on his or her mobile device.
“We’re pleased Amcom Messenger has already begun to make an impact at St. Vincent’s Melbourne. Sending time-sensitive alerts to the personnel who can act on them eliminates guesswork and wasted time, which is essential to support busy hospital staff.”