Home Industry Deals TransGrid signs Mincom for three year managed services deal

Subscribe now and get the news that matters to your industry.

* Your Email Address:
* First Name:
* Last Name:
Industry:
Job Function:
Australian State:
Country:
Email marketing by Interspire
weebly statistics
Australian software and services provider Mincom has signed a multi-million dollar contract to provide IT outsourcing services to TransGrid, the owner, operator and manager of high voltage electricity transmission across New South Wales.

Under the three-year agreement, Mincom Managed Services (MMS) will manage TransGrid’s entire IT services. For over 10 years, MMS has provided TransGrid with application support services to the operator’s user base of approximately 1,000 end users. This new contract makes TransGrid globally one of Mincom’s largest managed services customers.

Peter Suchting, Executive Vice President of Mincom Managed Services, said, “This is a significant win for Mincom and reflects our continued growth in the utilities sector globally. To service TransGrid we are creating over 20 additional new positions based in Sydney and Brisbane. By consolidating its service providers to use Mincom solely for both application and infrastructure support, TransGrid will be simplifying the management of service level agreements (SLAs) and contracts, giving it a greater control of its services. We are looking forward to contributing to TransGrid’s mission of offering its customers efficient, safe and reliable utility services.”

Tony Meehan, Chief Information Officer of TransGrid, said, “Mincom has been our application support provider for a number of years and this contract substantially increases our scope of work with them. Mincom met TransGrid’s requirements as a single provider of IT outsourcing services. It demonstrated strong competencies in IT outsourcing and facilities management, extensive knowledge and experience with other utilities globally, and its solution will provide a flexible, low-risk service delivery model with a single point of accountability.”

PROTECT YOURSELF AGAINST BANDWIDTH BANDITS!

Don't let traffic bottlenecks slow your network or business-critical apps to a grinding halt. With SolarWinds Bandwidth Analyzer Pack (BAP) you can gain unified network availability, performance, bandwidth, and traffic monitoring together in a single pane of glass.

With SolarWinds BAP, you'll be able to:

• Detect, diagnose, and resolve network performance issues

• Track response time, availability, and uptime of routers, switches, and other SNMP-enabled devices

• Monitor and analyze network bandwidth performance and traffic patterns.

• Identify bandwidth hogs and see which applications are using the most bandwidth

• Graphically display performance metrics in real time via dynamic interactive maps

Download FREE 30 Day Trial!

CLICK TO DOWNLOAD!

ITWIRE SERIES - IS YOUR BACKUP STRATEGY COSTING YOU CLIENTS?

Where are your clients backing up to right now?

Is your DR strategy as advanced as the rest of your service portfolio?

What areas of your business could be improved if you outsourced your backups to a trusted source?

Read the industry whitepaper and discover where to turn to for managed backup

FIND OUT MORE!

Stan Beer

 

Stan Beer co-founded iTWire in 2005. With 30 plus years of experience working in IT and Australian technology media, Beer has published articles in most of the IT publications that have mattered, including the AFR, The Australian, SMH, The Age, as well as a multitude of trade publications.

Connect