Compuware SaaS solution deployed by Brisbane company

Peter Dinham
Friday, 18 November 2011 14:41

IT Industry - Deals

Brisbane-based project management, energy and infrastructure service provider, Unidel has successfully deployed Compuware's Changepoint software-as-a-service (Saas) solution for professional services automation.

Under the contract, Unidel will leverage Changepoint to accurately record and track time, materials and fixed fee costs against the company's extensive 50+ project billing codes for its diverse employee base.

According to Lori Ellsworth, senior vice president and general manager of Compuware's Changepoint business unit, the company is seeing increased customer adoption of Changepoint's professional services automation solution in Australia's 'booming consulting sector, where organisations such as Unidel are managing complex and long-running infrastructure and energy sector projects across vast geographic territories."

James Moss, project delivery coordinator at Unidel said that in its search for the best solution for its needs, the company evaluated Compuware Changepoint and NetSuite OpenAir, but chose Changepoint 'based on its SaaS delivery model, its ability to associate time and materials as well as fixed fee costs to a single project, and its ability to support Unidel's extensive library of 50+ project billing codes.'

'Compuware's ability to execute, with services experts committing to begin implementation within hours of a signed business agreement, was also instrumental in Unidel's decision to move ahead with Changepoint.

"Beyond the solution's functionality, which satisfied all of our criteria, we were absolutely thrilled with the Changepoint team's sense of urgency. Within hours of signing the agreement to purchase, the implementation team was at work, and within just five days our team was realising value out of the Changepoint solution," Moss said.