MYOB shifts support services to Enprise

Peter Dinham
Tuesday, 13 September 2011 18:00

IT Industry - Deals

Business management software firm, MYOB, has signed an agreement with specialist MYOB EXO services company, Enprise Solutions, to take over service and support for 270 customers of its employer services software across Australia.

Enprise Solutions' chief executive Mark Loveys, said the finalisation of the deal the follows the decision by MYOB to move front line licensing and support to resellers.

'Enprise is very well placed to provide a seamless changeover for MYOB customers. We have an existing customer base of more than 700 companies across Australia and New Zealand and a well-established helpdesk operation, backed by a highly experienced consulting and product development team.'

MYOB was last month acquired by US-based private equity firm, Bain Capital from Archer Capital and HarbourVest Partners for a reported $1.2 billion. It was Bain's largest purchase in Australia to date.

According to Loveys, Enprise has grown strongly across the region, providing MYOB EXO customers with a full range of support services, and also supporting MYOB EXO resellers as well as MYOB EXO customers with 'sophisticated customisation and software development resources.'

Loveys' says Enprise has strong MYOB EXO credentials. During the 1990's, he and his team developed and established Exonet as New Zealand's first home-grown ERP system, and in 2000 Exonet was purchased by listed Australian company Solution 6 which subsequently merged with MYOB, and the product was then re-named MYOB EXO.

'I am very confident that we can not only give MYOB customers the same or better online and helpdesk support, but also can provide market-leading implementation resources, including a truly unique ability to customize and integrate MYOB software according to the specific business requirements of individual customers,' Loveys said.