Acer claims local facilities win huge NAB contract

Stan Beer
Sunday, 25 June 2006 19:24

IT Industry - Deals

Acer Computer Australia has won a National Australia Bank (NAB) contract to supply PCs and notebooks over a twelve month period - a contract claimed to be the largest corporate contract in Australia for 2006. According to the company, its local facilities tipped the balance in its favour.

The contract will be rolled out with Acer Veriton 2800 and 5800 Desktop PCs, lightweight TravelMate 3282 and 3012 notebooks and also includes 19 and 17-inch LCD monitors.

Desktops and notebooks for NAB will include Acer's Asset tagging process where asset labels are to be applied during the production process at its Homebush Bay assembly facility. Acer's eCommerce tracking system will be used to give NAB the ability to track the history ofequipment including service and installation. The tracking system includes technical specifications of systems ordered, any software preloaded on the system and the delivery location of the system.

According to Acer corporate national sales manager, Frank Ugolini, a contributing factor to winning the NAB deal was Acer's local assembly and support facilities.

"To win what will most certainly be the largest corporate contract in Australia this year is testament to Acer's strength and reputation in the large corporate market segment," said . "We took the time to understand NAB's business issues over the past several years and tailored a solution around its requirements. While many major vendors are shipping their facilities overseas, the market is voting with its feet on dealing with Acer because we have local assembly and local, dedicated support offerings which are not outsourced to overseas facilities and call centres.  This enables us to tailor our processes to specific customer needs which guarantee's our clients much more aggressive SLA's than our competitors as well as significant cost reductions."