ITWire

Engin's VoIP products are provided on a BroadSoft platform. The company launched these products in February 2010, at which time McKeon told ExchangeDaily that the company had not installed its own BroadSoft platform but was using one operated by a third party. ExchangeDaily understands this to be AAPT's.

McKeon said at the time: "We put a lot of work into moving our entire customer base onto BroadSoft. There are innumerable different vendors' hardware on the network so there was a lot of testing. We spent about nine months and moved all our customers over in October [2009]." Previously he said the company had used its own Cisco-based platform.

BroadSoft launched, in October 2010, BroadCloud, billing it as "a comprehensive set of unified communications (UC) services, enabling carriers to offer enterprise customers a branded UC solution, as well as new online marketplace distribution options."

Line said that Telcoinabox and Engin would likely offer some of these services down the track but were initially focused on expanding the basic VoIP services to include call centre and conferencing functionality.

"We have been in discussing regarding those services but at present it is not clear what those might be or how they would be delivered."

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