Gordon Peters
Monday, 26 July 2010 02:58
IT Industry -
Deals
Utility and CIS software vendor, Gentrack, has secured a contract to deploy its Velocity software for Meridian Energy, to handle all aspects of the company's retail electricity billing, customer switching, market messaging, customer care and revenue collections in New Zealand.
Meridian Energy, one of Australia's largest generators of renewable energy in partnership with AGL, originally invested in Gentrack's billing software in 1999, and the company says a recent and significant review of its options has resulted in a decision to reinvest in Gentrack's latest billing and customer information system (CIS) as a 'value-based alternative to larger ERP offerings such as Oracle and SAP. '
Meridian says the new Gentrack Velocity system is expected to provide the technology it requires to significantly improve its operational efficiency.
Gentrack CEO James Docking said the company was 'excited to continue working with the team at Meridian Energy to help them achieve their business goals, especially as they strive for leader advantage in advanced metering and retail energy.'
According to Docking, Gentrack will deploy its latest web-browser based retail billing, CIS and collections technologies. 'Designed to enable utilities to streamline business processes and to interact seamlessly with the market and smart metering technologies, Gentrack Velocity is based on a substantial R&D commitment and commercial software deployment over 20 years into local and international energy utility sectors.
'Energy markets are evolving as the smart grid fervour gains momentum and political debate surrounding the ETS continues. It is certain that utilities will need flexible and robust systems like Gentrack Velocity to support competitive strategies and to enable rapid business transformation for continued market compliance and greater levels of customer service.'
Docking said a project discovery phase kicked off in April with Gentrack and Meridian project teams engaged to validate the requirements and the solution to be deployed. 'This key project follows a number of large wins for Gentrack in the energy, water and airport utility markets across the UK, USA, Australia, Europe and Asia.'