Gordon Peters
Thursday, 24 June 2010 02:25
IT Industry -
Deals
Queensland specialist water carrier, H2Flow, has selected the Sapphire transport management suite from transport and logistics solutions provider, TransLogix, to streamline its business, optimise fleet use and deliver what it says will be 'market leading' customer service.
The south-east Queensland company, established in 2004 and now with a fleet of water carriers servicing landscape, civil and construction industries, says it recognised that only through sophisticated automation of H2Flow's business practices could it 'reduce administrative costs and improve cash flow.'
According H2Flow director, Paul Ryan, 'total visibility across fleet operations was also critical to achieving greater efficiencies and improving customer service.'
'We've just scratched the surface of what we can do and we're already the largest carrier in the greater Brisbane area. We're not just a truck operator; we're all about service delivery. What we deliver to our clients needs to be the best. H2Flow reached the limits of existing hybrid systems which were not capable of growing with us or providing the sophisticated functionality offered by today's leading technologies.
'We were looking for a partner with the same business driver as us: to become number one in their area. We sought industry advice on the best transport and logistics partners in Australia. We met with TransLogix and homed in on them once we'd seen a demonstration of the Sapphire Transport Management Suite.'
Ryan said the fully integrated transport, workshop, mobility, compliance, payroll, accounts, data imaging and email modules of the Sapphire suite will provide end-to-end control over H2Flow's business from job booking through to allocations, operational management and invoicing to payment of drivers and staff. 'TransLogix' partner, Mobile Tracking and Data (MT Data), will supply its robust 5080 devices to run Sapphire Mobility & Compliance functions and for driver tracking and monitoring.'
Ryan also said that the new system will allow 'complete visibility between H2Flow's three depots, located at Seventeen Mile Rocks, Griffin and Nerang, which operate 24x7 to maximise truck and service use. With the business now secured on a sound technology platform, H2Flow anticipates a 12-15% increase of fleet use per hour, per day.
'Back-end workshop and finance modules have already been successfully implemented and are currently running in tandem with the existing systems through the testing phase. 'These modules are already showing us where we're gaining efficiencies. We've moved from many systems to one integrated system and have already reduced the administrative burden on staff and the associated costs. High on the list of benefits is the elimination of re-keying data.'
According to Ryan, H2Flow is now preparing for the roll out in July of the 'pointy end mobility technologies' which he sees as further improving the bottom line in the company's move to paperless administration and field operations.