Gordon Nugent, eCommerce business development manager at Harvey Norman said that 'in the past, franchisees had to print and then fax their purchase orders to us, but now with our new solution for EDI, we have automated the entire purchase order process. This will greatly benefit our supplier community as they will have guaranteed order delivery in near real-time. In addition to saving us time, money and streamlining our supply chain, the new solution frees up time for our people to do what they do best -- service our customers.'
Nugent said the company, as a long-standing Sterling Integrator customer, recently upgraded to version 5.0, to take advantage of the B2B supplier on-boarding capability.
According to Sterling Commerce managing director Australia & New Zealand, Michael Vulcan, with Sterling Collaboration Network now added to the mix, Harvey Norman is working to quickly on-board over 2,000 suppliers so they can trade electronically using their new EDI standards. 'Harvey Norman expects to benefit from quicker processing of orders which translates to shorter lead-time to stores, reduced environmental impact by reduction of printed purchase orders and automation of manual tasks which will save hundreds of hours of labour across their franchise stores.'
Vulcan said Harvey Norman selected Sterling Commerce after an exhaustive RFP process. 'Most electrical and IT suppliers in this part of the world are already EDI-ready, but Harvey Norman will have the advantage by automating its other suppliers, especially in the furniture and lighting industry, which have been slower to adopt electronic trading. We are pleased to support Harvey Norman by helping to educate and automate its many regional suppliers.'