Stan Beer
Tuesday, 04 April 2006 07:58
IT Industry -
Deals
IT services provider, Dimension Data, has pulled off a $40 million contract with Federal Government agency, Centrelink, to provide equipment, maintenance and related professional services for Centrelink’s Data Network Redesign Project (DNRP). The contract to upgrade core network and switching infrastructure is worth an estimated $40 million over five years.
Centrelink’s IT environment supports 25,000 employees using 35,000
screens across more than 1,000 service delivery points, including 316
Customer Service Centres, seven Remote Area Service Centres, 360
Centrelink agents, 178 access points and 26 call centres – the largest
single-purpose call centre network in Australia, receiving more than
32.6 million calls per year.
Dimension Data’s winning tender for a secure, IP converged network
encompasses core routing and switching, encryption and public key
infrastructure (PKI). The solution is based on technology from vendors
including Cisco Systems, Senetas and RSA Security. As part of the
contract, Dimension Data is Centrelink’s supplier of Cisco Systems
network equipment.
“Dimension Data has had a long and productive association with
Centrelink, initially working with the agency, then known as the
Department of Social Security, on its first major network upgrade in
1993. A number of our current team members worked on the design of this
original network – a factor which has maintained our reputation for
technical excellence within Centrelink,” said Steve Nola, Australian
CEO, Dimension Data.
“This is a significant win for Dimension Data in Australia – Centrelink
is one of the largest IT users in this country – and recognition of our
pre-eminence in both the networking and security arenas in this
country.”